PrivacyPolicy

Privacy And Cookies Policy

At Jimmy Choo, we take your privacy and trust very seriously. This privacy and cookies policy ("Privacy Policy") is intended to outline how any personal data collected from you via https://yougou.xin (the "Website") or in one of our stores, will be protected, used, stored and processed by us to communicate with you and to deliver you excellent service.

Your privacy is at our heart and we see this as fundamental to having a trusting and intimate relationship with each of our clients.

About Jimmy Choo

Choo Limited ("Jimmy Choo", "our", "we", or "us"), is located at 10 Howick Place, London, SW1P 1GW, United Kingdom (Company Registered Number: 03185783).

This Privacy Policy does not apply to websites that you may be able to access via links on the Website and/or activities offered by third parties. Please ensure you review any relevant policies on any third party websites before proceeding. Jimmy Choo is not responsible for the collection or use of your personal information from these third party websites. Jimmy Choo is the data controller. Jimmy Choo is part of the Jimmy Choo Group, which is part of the Capri Holdings Limited fashion group (“CAPRI”). We will remain your point of contact for data processed / marketing activities undertaken by us and any member of the Jimmy Choo Group. You can find further information about the Jimmy Choo Group here.

What personal information do we collect from you and how?

We collect and process the following types of information about you:

Information we collect about you:

when you sign up to our newsletter or updates;
when you enter competitions and prize draws;
when you register with the Website, by phone or by email, or provide personal information which you complete, or which we complete at your request in-store via a store card;
when you place an order on our Website;
if you ask us to keep in touch with you;
if you ask us to receive personalised online content such as targeted advertising;
if you complete a survey or send us feedback about our products, Websites or stores; or
if you contact or correspond with us (for example, by phone, email or otherwise) to find out more about a product or our after sale care and support services, to report a problem with the Website or a product or for any other reason.

The personal information you give us may include your first and surname, title, gender, birthdate (day and month), email address, phone number, address, financial information (such as credit or debit card details), as well as shipping address, billing address, and any other information that you consider necessary to provide us with.

The information collected from you via our Website will be matched with personal information you may have given us in our stores. This is to help us ensure that the data we hold about you is kept accurate and up to date.

Information other Jimmy Choo Group members collect about you

This is information we receive about you when you make a purchase in one of our stores or concession stores if you have completed a store personal information card. These stores will also provide us with a record of your transaction.

Information we receive from other sources about you

We work closely with third parties, for example, business partners, sub-contractors for technical, payment and delivery services, advertising networks, analytics providers and search information providers. If we receive information about you from them, we will always seek assurances that they are providing information to us in accordance with data protection laws and that they are transparent with you that they may share your data with us. We may use this information to update our records about you to keep them accurate.

Why do we use your data?

We may use and share non-personal data we receive or collect from you without restrictions.

Jimmy Choo may use the above personal data held about you for the following purposes (purposes for which we need your consent are marked *):

to carry out obligations arising from any contracts entered between you and us and to provide you with information, products and services that you request from us, i.e. to process and complete your orders and to process your payments;
to remind you of products you have placed in your basket on the Website, but have not purchased*;
to help us identify you and accounts you hold with us;
to manage and improve the Website and the services we provide through the Website;
to tailor our Website content to your needs and preferences*;
to manage the security of the Website and data collected via the Website;
to provide other services requested by you, as described when we collect the data;
to prevent, detect, and investigate fraud, security breaches, violations of law, and other misuse of the Website, and to enforce our General Terms and Conditions, which you can find here;
to address any enquiries, correspondence, concer

The members of the Jimmy Choo Group who operate under the “Jimmy Choo” brand and who could be “data controllers” in relation to your personal information, are:

J. Choo Limited - 10 Howick Place, London, SW1P 1GW, United Kingdom
J Choo USA Inc - 11 West 42nd Street, Floor 27, New York, NY 10036 USA
J. Choo Canada Inc - 840 Howe Street (suite 1100) Vancouver, BC, V6Z 2MI
J Choo Germany GmbH - Prinzregentenstrasse 48, 80538 Germany
Itachoo S.r.l. - Via Manzoni 7,Milan 20121 Italy
Franchoo SAS - 41, Avenue Montaigne, 75008, Paris, France
Jimmy Choo Spain SL - C/Claudio Coello, no 91, 28006, Madrid, Spain
J Choo (Switzerland) AG - Bahnhofstrasse 26, 8001 Zurich, Switzerland
J. Choo (Belgium) BVBA - Boulevard de Waterloo 53, 1000 Brussels, Belgium
J. Choo Netherlands B.V. - Stadsweide 2, Unit 390, Designer Outlet Roermond, 6041TD Roermond, Netherlands
J. Choo Czech s.r.o - Praha 1, Parizska 1076/7, Czech Republic
J. Choo RUS LLC - Rm 2, First Floor, Building 12, Nizhnyaya Krasnoselskaya 40/12, Moscow Russia 105066
J. Choo (Austria) GmbH - Tuchlauben 4, 1010 Vienna, Austria
Jimmy Choo Hong Kong Limited - 16/F, One Peking Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
J. Choo (Asia) Limited - 16/F, One Peking Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Jimmy Choo Tokyo K.K. - 8th Floor,Toda Building, Aoyama, 8-5-34, Akasaka, Minato-Ku, Tokyo, Japan
Jimmy Choo (Shanghai) Trading Co. Limited - Units 4611-4612, Hkri Centre One, Hkri Taikoo Hui, 288 Shimen Road (No.1), Jingan District, Shanghai, P.r. China
Jimmy Choo (Malaysia) SDN.BHD. - Soho Suites @ KLCC, Block A2, Level 32-3A, No.20 Jalan Perak 50450, Kuala Lumpur, Malaysia
Jimmy Choo (Singapore) Pte. Limited - 302 Orchard Road, #13-01/04, Tong Building Singapore 238862
Jimmy Choo Korea Limited - 9th Floor, 507 Teheran-ro, Gangnam-gu, Seoul (Samseong-dong, WeWork Building)
JC Gulf Trading LLC - Office No 104, Al Tayer, Garhoud, Dubai, UAE
J. Choo Sweden AB, c/o Setterwalls, Sturegatan 10, P.O. Box 1050, SE 101 39 Stockholm, Sweden
J. Choo Norway AS - Nedre Slottsgate 17, 0157 Oslo, Norway
J. Choo Denmark ApS - Købmagergade 7, DK-1150 København K, Denmark
J. Choo (Macau) Co., Limited with registered office at Avenida da Praia Grande, no. 405, China Law Building, 26th Floor, Macau, China
J. Choo Portugal Unipessoal LDA – Avenida Duque de Ávila, 141, 1˚ direito, Lisboa, Portugal
J. Choo (Thailand) Co., Limited - No 540 Mercury Tower Building, Level 11, Suite 1174, Ploenchit Road Kwaeng Lumpini, Khet Pathumwan Bangkok, Thailand
Capri (Australia) Pty Ltd –Suite 01, Level 20, 60 Castlereagh Street, Sydney New South Wales 2000, Australia
J. Choo Hungary Kft - 1062 Budapest, Váci út 1-3-Ep. 6. Em. Hungary

Brand Protection

Jimmy Choo works with customs authorities, law enforcement and legal representatives globally in an effort to prevent the sale of counterfeit Jimmy Choo products, both online and offline. To avoid the risk of purchasing counterfeit products, it is best to buy only from an official Jimmy Choo e-commerce website, an official Jimmy Choo retail store, or an authorized department store, specialty retailer or e-tailer that you know to be reputable. To report counterfeits, please email brandprotection@capriholdings.com.

Would you like to know more?

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to J. Choo Limited at 10 Howick Place, London, SW1P 1GW United Kingdom or email privacy@jimmychoo.com.

This Privacy Policy was updated on 18 June 2019.