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GENERAL SHIPPING GUIDELINES
PRE-SHIPMENT PROCESS:
Each watch is pulled from our showcase, and verified against the listing on the website. The box and papers for the timepiece are added to the package to match the description in our website listing.
The watch then goes to our expert team of watchmakers where it undergoes as series of tests using state-of- the-art equipment. The watchmaking team runs this final stage of testing to ensure the proper cosmetic condition, timing accuracy and water-resistance (when applicable).
SHIPMENT PROCESS:
Your order will be inspected, securely packed, and shipped by UPS or Fedex. Orders can be shipped to your billing address.
SHIPPING TERMS:
All YoGo shipments are fully insured and securely packed. A signature is required at the time of delivery or pick up.
INTERNATIONAL SHIPMENTS:
We are proud to offer shipping to over 60 countries around the world. It is the customer’s responsibility to ensure that the item can be legally imported into the destination country. Regulations may prohibit importation of items made with exotic materials.
SALES TAX:
YoGo is obligated by law to collect sales tax on shipping and handling fees associated with taxable orders shipped to certain State addresses in accordance with local laws.
CUSTOMS & DUTIES:
Any customs charges, import/export duties, or other fees and taxes applicable to international orders are the responsibility of the customer, even if you refuse the shipment on delivery. Some countries charge additional Collect on Delivery (COD) fees, which are collected by the carrier at the time of delivery and which do not go to YoGo. In certain cases, customs officers may have the right to delay or deny the delivery of your package; we have no control over this, but we do reduce the likelihood of it happening by shipping with reliable international carriers like UPS and FedEx.